Microsoft Dynamics 365 Sales Training (MB-210)

Course 8554

  • Duration:
  • Language: English
  • Level:
Get This Course 9.500 kr
  • Microsoft Official Course content
  • Hands-on learning labs included
  • After-course instructor coaching included
  • jun 13 15:00 - 22:30 CEST
    New York or Online (AnyWare)
  • aug 8 10:00 - 17:30 CEST
    Online (AnyWare)
  • sep 28 15:00 - 22:30 CEST
    Herndon, VA or Online (AnyWare)
  • nov 7 10:00 - 17:30 CET
    Online (AnyWare)
  • dec 12 15:00 - 22:30 CET
    New York or Online (AnyWare)
  • feb 6 10:00 - 17:30 CET
    Online (AnyWare)
  • maj 8 10:00 - 17:30 CEST
    Online (AnyWare)

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practises, learning from your data and more.

Join our team of globally recognised experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customisation options you will learn how to enable sales staff to be their most productive selves.


Familiarity of business applications and the desire to customise and implement them for your business.

A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.

MB-210: Dynamics 365 for Sales

Microsoft Dynamics 365 Sales Training (MB-210) Delivery Methods

  • Microsoft Official Course content

Microsoft Dynamics 365 Sales Training (MB-210) Course Benefits

  • Install and configure the application
  • Identify common sales scenarios
  • Complete a sales cycle
  • Configure product catalogue
  • Manage customer records
  • Utilise analytics tools with customer data

Microsoft Dynamics 365 Sales Course Outline

In this module, we will learn about configuring the sales application to fit an organisation's unique requirements.


  • Configure organisation and management settings
  • Create and configure sales visualisations

After completing this module, you will be able to:

  • Install and configure the sales application.
  • Identify common sales scenarios.

In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.


  • Manage customers using accounts and contacts
  • Manage leads
  • Manage opportunities

After completing this module, you will be able to:

  • Create customer records.
  • Use sales tooling.
  • Create leads and opportunities.

In this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.


  • Manage quotes, orders, and invoices
  • Manage and organise the product catalogue
  • Manage forecasting
  • Configure playbooks

After completing this module, you will be able to:

  • Create and use the product catalogue.
  • Add quotes to opportunities.
  • Complete a sale with an order.

In this module, we will learn how to use sales analytics tools to empower the sales team.


  • Leverage Embedded Intelligence in Dynamics 365 Sales
  • Manage relationships with social selling

After completing this module, you will be able to:

  • Use Embedded Intelligence tools.
  • Manage relationships using social selling tools.

Need Help Finding The Right Training Solution?

Our training advisors are here for you.

Course FAQs

Yes, this course helps prepare you for the “Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate” certification.

MB-200 and MB-210 (8554). It is required you pass both exams to achieve certification.