Course 8554
Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more.
Join our team of globally recognised experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customisation options you will learn how to enable sales staff to be their most productive selves.
In this course, you will learn how to:
Prerequisites
Familiarity with business applications and the desire to customise and implement them for your business.
In this module, we will learn about configuring the sales application to fit an organisation's unique requirements.
Lessons
After completing this module, you will be able to:
In this module, you will learn how to manage customer data records, use built-in sales tools, and take a lead through the lead lifecycle.
Lessons
After completing this module, you will be able to:
In this module, we will learn how to use quotes and orders to further use Dynamics 365 Sales to manage your sales opportunities and turn them into closed deals.
Lessons
After completing this module, you will be able to:
In this module, we will learn how to use sales analytics tools to empower the sales team.
Lessons
After completing this module, you will be able to:
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Yes, this course helps prepare you for the “Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate” certification.
MB-200 and MB-210 (8554). It is required you pass both exams to achieve certification.
A Dynamics 365 Functional Consultant is responsible for performing discovery, capturing requirements, engaging subject matter experts and stakeholders, translating requirements, and configuring the solution and applications. The Functional Consultant implements a solution using out of the box capabilities, codeless extensibility, application and service integrations.
