Lean IT: Achieving Foundation Certification Training

Course 3630

  • Duration: 2 days
  • Exam Voucher: Yes
  • Language: English
  • Level: Foundation

Transforming organisational culture to put customer value at the centre of every IT operation — that's what Lean IT is about. Achieve APMG-International's Lean IT Foundation certification with this course and demonstrate your ability to champion Lean IT projects within your organisation to achieve operational excellence. This 2-day Lean IT course will teach you to adopt Lean IT while freeing up assets for process improvements, relieving pressure on resources, reducing wasteful activities, and easing resistance to change.

Train your whole team by bringing this course to your facility

  • In-Person

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Lean IT Certification Course Information

In this Lean IT training, you will:

  • Prepare for the Lean IT Foundation certification exam.
  • Achieve operational excellence through improved agility, service quality, and efficiency.
  • Involve all employees to improve services and preserve value with less effort continually.
  • Optimise IT operations and processes supporting the most business-critical applications and services.
  • Implement a rigorous problem-solving process to achieve greater strategic and financial value.

Prerequisites

Prior to taking this course, you should have a working knowledge of Scrum, Kanban, Lean & XP at the level of Learning Tree Course 918, Agile Fundamentals Training.

Certification Information

  • Lean IT Foundation certification exam included.
  • Students will have the option of taking the exam around 3:30 pm on the 2nd day of training or using a voucher for another time.

Exam details:

  • Pass the exam by earning a score of 65% (26 out of 40 correct answers)
  • 60 minutes duration
  • Closed book

Lean IT Certification Course Outline

Introduction to Lean

  • Definition of Lean IT
  • Historical development of Lean and Toyota Production System
  • 5 key Lean principles: customer value, value stream, flow, pull, and perfection
  • Study waste (muda), variability (mura), and overburden (muri)
  • Classification of Lean activities: value-add, necessary non-value-add, and non-value add
  • Utilising the Deming circle for quality improvement
  • Discussing the key players: Shingo Prize

Focusing on the Customer

  • Identifying the Voice of the Customer (VoC)
  • Considering types of customers and customer values
  • Reviewing the concept of Critical to Quality (CTQ)
  • Analysing the VoC
  • Linking the VoC to CTQs
  • Identifying other sources of continuous improvement

Improving Existing Processes

  • Defining process and the fundamental processes in an organisation
  • Utilising goal, result, input, throughput, output, customer
  • Push and pull concepts
  • Definition of SIPOC mode
  • Value Stream Map
  • Importance of process metrics
  • Value improvement sources, including heijunka and 5S

Enhancing Operational Performance

  • Improvement of performance to Deming circle
  • Key Performance Indicators
  • Time is an essential factor in IT
  • Process Cycle Efficiency and Value Stream Mapping
  • Using skill and knowledge to ensure performance

Organisation

  • Communication cascade and performance dialogue
  • Organisational requirements for Lean IT structuring
  • Speed of communication throughout the organisation
  • The goal of management is to empower employees
  • Kanban and other visual management boards

Behaviour and Attitude

  • Types of Lean behaviour
  • Traditional versus Lean management
  • Lean leadership: Go see, ask why, and show respect
  • Making your lean transformation a long-term success
  • Understanding the concept of Kaizen
  • Relating Kaizen to system, process, and activity
  • Identifying Kaizen Events, Tools, and Pitfalls
  • DMAIC: Define, Measure, Analyse, Improve and Control
  • Applying A3 to problem-solving

Preparing for the exam

  • Gaining insight into the exam process
  • Applying proven tips for exam success
  • Practising with sample test questions

Foundation Exam (Day 2)

  • Registration with APMG
  • Taking the Foundation Exam

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Lean IT Certification Course FAQs

You can achieve the certification after taking the course and passing the exam.

To earn this certification, you must: Provide evidence of participation in an accredited Lean IT Foundation training and pass the exam by earning a score of 65% (26 out of 40 correct answers).

APMG is the certifying body that issues the certificate for the Lean Foundation certification.

This course will help you achieve your Lean IT Foundation Certification and adopt Lean IT in your organisation. The programme will also qualify for 11 PMI PDUs.

Learning Tree provides Private Team Training that can save time and travel costs by training your entire team at once, at a convenient location of your choice. We handle all the details, including instructor travel, tailored content, comprehensive course materials, shipping and equipment setup, and teardown.