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Student
- Over 150,000 ITIL professional job openings on LinkedIn
- Average salary of ITIL certified professional is over $88,000
- ITIL learning paths give you a leg in every stage of your career, from IT service desk to ITSM leadership
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Enterprise
- Align IT with business needs and organisational goals
- Increase cost effectiveness while improved customer service delivery
- 77% of IT professionals say effective IT service management is integral to digital transformation success
Blog Articles
Check out the latest blogs!
Let's Explore ITIL® 4
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Hitesh Patel januari 09, 2023Handling Permacrisis: The Shift of the ITIL® Ecosystem
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Alison Beadle februari 27, 2020Let's Explore ITIL 4 Certification Beyond Foundation
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Alison Beadle februari 20, 2020How to transition from ITILv3 to 4
Featured IT Service Management Courses
The Latest in IT Service Management
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In the News
Learning Tree Launches New One-Day ITIL 4® Course to Help Professionals Recertify Before June 30 Deadline
Learning Tree International announced the launch of a one-day course for ITIL® 4 practitioners who must recertify before the June 30, 2023 deadline.
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Webinar
FitSM - The New World of Service Management
Join award-winning ITIL author Hitesh Patel and process implementation expert Sandy Kelly as we explore the concepts, benefits and applications of Federated IT Service Management (FitSM). While FitSM is free for everyone, this webinar will help you understand this unique framework and provide guidance to achieve effective IT service management.
Earn 1 CEU -
Webinar
The Shift of the ITIL® Ecosystem
It’s been nearly four years since ITIL® 4 was launched. In that time, the ecosystem in which ITIL 4 operates has undergone many changes, from shifting political climates to shifts in the way organizations do business. In this webinar, ITIL Expert Hitesh Patel will discuss how the changes in our global ecosystem have impacted ITIL, what improvements have been made, and how the ITIL 4 Framework has shifted to adapt to the “new normal” of how business gets done today.
Earn 1 CEU
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Video
Duke CE Transformational Technical Leadership Certificate Program - Learning Tree - Trailer
Leading in this fast-paced, constantly changing environment presents unique challenges. For technical leaders, the task is now to not only keep pace as an individual but to guide and bring others along as well.
Whether your learning track starts with a program certificate in mind or you want to focus on specific skill gaps, our solution is flexible.
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Webinar
ITIL 4 Foundation - What's Next?
Are you wondering what's next after ITIL 4 Foundation? Then this is the webinar for you! Join us for an overview of the ITIL Managing Professional modules and ITIL Strategic Leader modules to help you map out your ITIL 4 learning path.
Earn 1 CEU.
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Catalogs
Learning Tree Training eCatalogue
Discover our full suite of IT, leadership, and management training solutions, including instructor-led, virtual, on-demand, and blended learning offerings.
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Webinar
SRE as a Service Management Framework for ITSM
Site Reliability Engineering (SRE) is rising quickly as the most innovative approach to IT Service Management (ITSM) since the early days of ITIL. This session will explore SRE from an ITSM perspective, including how SRE approaches common processes such as Service Level Management, Change Management, Incident Management, Capacity Management, and more.
Earn 1 CEU.
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Webinar
ITIL® 4 Foundation: Learn the Basics in Just 1 Hour
In this webinar, you'll learn the basics of ITIL 4 Foundation in just 1 hour, including the Seven Guiding Principles, key concept of service management, and more!
Earn 1 CEU.
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Catalogs
On-Demand & Blended Learning Bundles eCatalog
Explore this eCatalog for on-demand training that helps you grow your skills at your own pace or choose blended learning and get the best of both worlds with self-paced and instructor-led training.
