Technical Writing Course

In this module, you will learn how to: 

• Eliminate misconceptions that stall technical writing, such as writer’s block 
• Drive your document design with scenarios 
• Align your goals with the readers’ goals 
• Identify implied knowledge 

In this module, you will learn how to: 

• Differentiate between the three levels of information: operational, tactical, and strategic  
• Determine information needs with the Observe, Orient, Decide, Act (OODA) loop 
• Create sentences with clarity and build clarity through sentence focus 
• Solve common grammar problems in technical writing 
• Evaluate readability using the Given/New technique 
• Ensure consistency with a style guide 

In this module, you will learn how to:  

• Select the appropriate words to connect with your audience and convey your message 
• Edit for conciseness, accuracy, and quality 

In this module, you will learn how to:  

• Organise data to support readers' scenarios 
• Determine when to use a list to highlight points 
• Use tables for highly structured data 
• Build cohesive documents with the Given/New approach 
• Apply useful headings to support skimming 

In this module, you will learn how to: 

• Relate document structure to the audience with audience-driven document design 
• Develop reference manuals and white papers 
• Differentiate between post-positive and pragmatic documents and implement the appropriate document format 
• Structure introductions, conclusions, and other document sections

In this module, you will learn how to: 

• Design the appearance of your page, including fonts, alignment, and white space 
• Convey information with graphics, photos, and drawings