Conflict Management and Resolution Essentials

Course 4972

  • Duration: 1 day
  • Language: English
  • Level: Advanced
Get This Course 4.950 kr
  • 1-day instructor-led training course
  • One-on-one after-course instructor coaching
  • Tuition fee can be paid later by invoice -OR- at the time of checkout by credit card
#4972
  • jul 26 15:00 - 22:30 CEST
    AnyWare
  • okt 18 15:00 - 22:30 CEST
    AnyWare
  • jan 10 15:00 - 22:30 CET
    AnyWare
  • apr 25 15:00 - 22:30 CEST
    AnyWare

Workplace conflict can lead to damaged relationships and poor productivity, but there are constructive ways for responding to conflict and preventing it from becoming destructive. Through realistic work scenarios, this Conflict Resolution training course provides the skills to identify emotional triggers that create conflict, apply proactive response techniques, and build an environment of cooperation.

No formal prerequisites are required to attend this course.

Conflict Management and Resolution Essentials Delivery Methods

  • Attend online, in person, or bring this course to your facility
  • After-course instructor coaching

Conflict Management and Resolution Essentials Course Benefits

  • Recognise filters, lenses, and mistaken assumptions
  • Cope with challenging personalities
  • Open the door to resolving conflict without set expectations
  • Mediate conflict between co-workers

Conflict Resolution Course Outline

  • Identifying conflict situations
  • Dealing with anger
  • Valuing, respecting and acknowledging personal boundaries
  • Clarifying personal boundaries that enable strong relationships

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