Facilitating Productive Communication Leadership Training

In this module, you will learn how to:

• Navigate the impact of increased business complexity on communication.
• Make the mindset and identity shift to be a facilitator of conversations.
• Be a more authentic communicator, regardless of personal style.
• Be a more visible communicator through presence and availability.
• Be a better listening communicator by creating space for others to join in.
• Assess your current levels of authenticity, visibility, and listening.

In this module, you will learn how to:

• Recognise the characteristics of the most common communication styles.
• Identify your primary and secondary communication styles.
• Use techniques to help discover others’ communication styles.
• Leverage style awareness to adjust your communication approach.
• Be authentic and adaptive when styles are different.

In this module, you will learn how to:

• Ask better questions as a way to improve listening.
• Be both physically and mentally present.
• Stop your inner voice when it prevents you from listening.
• Use Reflection and Affirmation to demonstrate understanding.
• Observe and acknowledge non-verbal communication cues.

In this module, you will learn how to:

• Have tough conversations across layers and boundaries of our work.
• Identify what makes some conversations harder than others.
• Avoid the most common missteps that we tend to make.
• Use a planning tool to clarify how to begin and desired outcomes.