Are you wondering what’s next after ITIL 4 Foundation? Then this is the webinar for you! Join us for an overview of the ITIL Managing Professional modules and ITIL Strategic Leader modules to help you map out your ITIL 4 learning path.
In this webinar, we will highlight the topics covered in the Managing Professional and Strategic Leader modules:
- Digital & IT Strategy
- Create, Deliver and Support
- Direct, Plan and Improve
- Drive Stakeholder Value
- High Velocity IT
Presented by Sandra Kelly
Sandra Kelly provides consulting expertise in IT Service Management to various clients in the DC Metro area. Prior to consulting and training, Sandra held a range of positions ranging from database administration to senior management positions in a large financial institution.
Sandra holds the ITIL V2 Service Manager, ITIL V3 Expert, and ITIL 4 Managing Professional and ITIL Strategic Leader certifications. She is an author of many Learning Tree International courses including ITIL 4 Foundation, ITIL Digital and IT Strategy, ITIL 4 Managing Professional (MP) Transition and MP modules.