Management Skills Training

Course 290

  • Duration: 3 days
  • Language: English
  • 23 PMI PDUs
  • Level: Foundation
Get This Course 19.800 kr
  • 3-day instructor-led training course
  • After-course coaching available

#290
  • Guaranteed to Run - you can rest assured that the class will not be cancelled.
    sep 27 - 29 15:00 - 22:30 CEST
    Virtual
  • okt 26 - 28 16:00 - 23:30 CEST
    Austin or Virtual
  • nov 21 - 23 15:00 - 22:30 CET
    New York or Virtual
  • dec 13 - 15 10:00 - 17:30 CET
    London or Virtual
  • dec 13 - 15 9:00 - 16:30 CET
    Stockholm or Virtual
  • feb 8 - 10 15:00 - 22:30 CET
    Herndon, VA or Virtual
  • mar 14 - 16 10:00 - 17:30 CET
    London or Virtual
  • mar 14 - 16 9:00 - 16:30 CET
    Stockholm or Virtual
  • mar 29 - 31 15:00 - 22:30 CEST
    Ottawa or Virtual
  • apr 26 - 28 16:00 - 23:30 CEST
    Austin or Virtual
  • maj 24 - 26 15:00 - 22:30 CEST
    New York or Virtual
  • jun 13 - 15 10:00 - 17:30 CEST
    London or Virtual
  • jun 13 - 15 9:00 - 16:30 CEST
    Stockholm or Virtual
  • aug 9 - 11 15:00 - 22:30 CEST
    Herndon, VA or Virtual
  • sep 26 - 28 15:00 - 22:30 CEST
    Ottawa or Virtual

Scroll to view additional course dates

In this Management Skills Training course, you will learn the fundamental management skills and leadership competencies, including how to: 

  • Motivate and empower your teammates with passion 
  • Facilitate effective communication 
  • Delegate tasks clearly 
  • Develop a proactive customer-focused approach  
  • Enhance your leadership abilities through emotional intelligence 

Management Skills Training Delivery Methods

  • In-Person

  • Online

Management Skills Training Course Benefits

  • Apply core management behaviors and techniques to deliver optimal results

  • Enhance leadership ability by developing emotional intelligence
  • Communicate with, motivate, and empower your team
  • Delegate work to individuals and teams
  • Develop a management vision for success
  • Continue learning and face new challenges with after-course one-on-one instructor coaching

Management Skills Training Outline

In this module, you will learn how to:

  • Define customer success 
  • Establish a sense of direction based on customer and organizational vision 
  • Adopt a continuous improvement mindset 
  • Empower people for high performance 
  • Identify stakeholder needs 
  • Map the stakeholder environment 
  • Identify mutual and conflicting expectations 
  • Establish success criteria for your team 

In this module, you will learn how to: 

  • Make the transition from expert to manager 
  • Manage people with more experience and skill 
  • Develop a management role model 
  • Adapt the model to your managerial situation

In this module, you will learn how to:  

  • Develop three key interpersonal skills 
  • Work with others by applying integral interpersonal skills 
  • Respond appropriately in important situations 
  • Use emotional intelligence (EI) to lead by example

In this module, you will learn how to: 

  • Avoid the top demotivators 
  • Leverage motivators that work for everyone 
  • Maximize your impact on motivation 
  • Match motivators to individual expectations 
  • Identify people's basic needs 
  • Recognize and respond to generational differences 
  • Develop and apply a motivational strategy

In this module, you will learn how to:  

  • Create a spirit of partnership 
  • Set common goals for your team  
  • Apply a proven step-by-step process for delegation 
  • Determine individual strengths 
  • Build on natural talents 
  • Collaborate effectively for successful outcomes

In this module, you will learn how to: 

  • Set group norms for yourself and your team 
  • Establish shared purpose and mutual accountability 
  • Create an environment conducive to collaboration 
  • Enhance communication through a three-layer goal clarification model

In this module, you will learn how to: 

  • Encourage others to achieve their potential 
  • Utilize continuous appraisal techniques 
  • Integrate coaching and appraisal to build performance 
  • Intervene effectively when performance goes off track 
  • Reinforce and redirect behaviors with constructive feedback

In this module, you will learn how to: 

  • Craft your personal approach to management 
  • Create momentum and flexibility in your team 
  • Take action to implement your personal goals 
  • Challenge organizational constraints

Need Help Finding The Right Training Solution?

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Management Skills Training FAQs

Not only is it Management Skills for IT Management but for all environments that can benefit from leading with vision, motivation and passion, facilitating effective communication and delegating with clarity to individuals and teams.

Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.

Yes, you can receive PDUs from the Management Skills course.

To find out how many PDUs you can receive, check out the PMI Q&A List ›