Influencing Skills Training: Getting Results Without Direct Authority

In this module, you will learn how to: 

• Operate with ethics and integrity 
• Understand the core elements of professional excellence 
• Recognise the source of your professional power and further develop it 
• Adapt a proactive approach to strengthening your influence over others

In this module, you will learn how to:  

• Establish and maintain trust-based relationships  
• Maintain ethics and integrity in your work and beyond 
• Establish and maintain rapport with others 
• Foster active-listening habits

In this module, you will learn how to:  

• Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity 
• Avoid the pitfalls and traps of each principle

In this module, you will learn how to: 

• Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive  
• Navigate and adapt to organisational politics  
• Identify and apply political strategies effectively  
• Transform resistance and inertia in others

In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices: 

• Modeling the way 
• Inspiring a shared vision 
• Challenging the process 
• Enabling others to act 
• Encouraging the heart

In this module, you will learn how to: 

• Manage the six challenging behavior types  
• Avoid taking things personally  
• Identify and apply the right deflection techniques for contextual history 
• Defuse conflict situations 
• Convert confrontation into cooperation

In this module, you will learn how to: 

• Recognise the many forms of resistance 
• Apply the four-step model for agreement