In this
Influencing Skills Training: Getting Results without Direct Authority Delivery Methods
Influencing Skills Training: Getting Results without Direct Authority Course Benefits
Apply influence strategies to gain commitment and foster collaboration
your approach to others dynamically to win their attention and trust
Achieve goals by enhancing trust and cooperation
Effectively handle challenging behaviors to overcome resistance and inertia in others
Use knowledge and competence to influence others
Continue learning and face new challenges with after-course one-on-one instructor coaching
Influencing Skills Training Outline
In this module, you will learn how to:
- Identify the three critical elements for creating influence
- Build value with others to support your initiatives and adopt your ideas
- Work with resistance for positive outcomes
In this module, you will learn how to:
- Operate with ethics and integrity
- Understand the core elements of professional excellence
- Recognise the source of your professional power and further develop it
- Adapt a proactive approach to strengthening your influence over others
In this module, you will learn how to:
- Establish and maintain trust-based relationships
- Maintain ethics and integrity in your work and beyond
- Establish and maintain rapport with others
- Foster active-listening habits
In this module, you will learn how to:
- Leverage the advantages of Cialdini’s six principles of influence: reciprocity, commitment, social proof, authority, liking, and scarcity
- Avoid the pitfalls and traps of each principle
In this module, you will learn how to:
- Leverage the six types of influence power: referent, information, expert, legitimate, reward, and coercive
- Navigate and adapt to organisational politics
- Identify and apply political strategies effectively
- Transform resistance and inertia in others
In this module, you will learn how to assess and develop your personal leadership plan and implement the five leadership practices:
- Modeling the way
- Inspiring a shared vision
- Challenging the process
- Enabling others to act
- Encouraging the heart
In this module, you will learn how to:
- Manage the six challenging behavior types
- Avoid taking things personally
- Identify and apply the right deflection techniques for contextual history
- Defuse conflict situations
- Convert confrontation into cooperation
In this module, you will learn how to:
- Recognise the many forms of resistance
- Apply the four-step model for agreement
