Module 1: Human Resource Service Delivery (HRSD) Overview
- Course prerequisite review
- Overview of HR Service Delivery (HRSD) Applications
- Plugins and SKUs
- Overview of features introduced or updated in the latest release
Module 2: Configure HRSD
- HRSD tables and components
- Core HRSD configuration
- Case Assignment Options
- Sensitive Cases
- Localization and Internationalization
Module 3: Employee Journey Management
- Overview of Employee Journey Management
- Lifecycle Events
- Journey designer
- Listening and Learning posts
Module 4: Additional Concepts
- Content Automation and Campaigns
- Employee Document Management
- Quick Start Tests
Module 5: Secure HRSD
- Governance Strategies
- Delegated Development
- Lock Down HR Administration
Module 6: HR Integrations
Module 7: Now Intelligence for HRSD
- Now Intelligence for HRSD
Module 8: Deep Dive
- Explore features that expand the application
- Review Implementation considerations
- Additional tips for success