ITIL® 4 Specialist: Plan, Implement & Control Training

Course 1301

Duration: 3 days
Exam Voucher: Yes
Language: English
Level: Intermediate

The ITIL 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish good cross-practice collaboration and effective service value streams.

The individuals can demonstrate their understanding and application of the key concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximising value from these practices. These are namely: ITIL 4 Change Enablement Practice, ITIL 4 Deployment Management Practice, ITIL 4 Release Management Practice, ITIL 4 Service Configuration Management Practice, and ITIL 4 IT Asset Management Practice.

This course is part of the ITIL Practice Manager Certification course series.

ITIL 4 Specialist: Plan, Implement and Control enables professionals to:

Define the key concepts, principles, values and challenges of ITIL 4’s five management practices
Ensure stakeholders understand the strategic and operational requirements to co-create value and achieve business goals
Integrate the practices in the organisation’s value streams
Understand the interfaces and synergies across these five practices
Apply metrics and practice success factors to improve performance
Measure, assess and develop the capability of the various practices covered by using the ITIL Maturity Model.

ITIL 4 Specialist: Plan, Implement and Control Delivery Methods

In-Person
Online
Upskill your whole team by bringing Private Team Training to your facility.

ITIL 4 Specialist: Plan, Implement and Control Training Information

In this course, you will receive:

Official course content and curriculum
PeopleCert Exam Voucher included
Take2 exam re-sit included (eligible on public events)
After-course instructor coaching benefit included

Training Prerequisites

ITIL 4 Foundation Certificate (Course 1199) or ITIL 4 Managing Professional Transition Certificate.

Exam Information

60 questions
Multiple choice
39 out of 60 marks required to pass (65%)
90 minutes
Closed book.

Certification Renewal

Starting 2023, all PeopleCert Global Best Practice certifications will need to be renewed after 3 years.

ITIL 4 Specialist: Plan, Implement and Control Training Outline

Change Enablement (CE)

In this module, you will learn how to:

Explain and describe key concepts of CE
Describe the key inputs, outputs, and activities of the processes of CE
Integrate CE in the organisation’s value streams
Describe the roles and competences of CE
Know how to position CE in the organisational structure
Explain how information and technology support and enable CE
Understand the role of partners and suppliers in CE
Understand how the ITIL capability model can be used to develop CE
Understand the recommendations for incident management success and how they are supported by the ITIL guiding principles

Release Management (RM)

In this module, you will learn how to:

Explain and describe key concepts of RM
Describe the key inputs, outputs, and activities of the processes of RM
Integrate RM in the organisation’s value streams
Describe the roles and competences of RM
Know how to position RM in the organisational structure
Explain how information and technology support and enable RM
Understand the role of partners and suppliers in RM
Understand how the ITIL capability model can be used to develop RM
Understand the recommendations for incident management success and how they are supported by the ITIL guiding principles

Service Configuration Management (SCM)

In this module, you will learn how to:

Explain and describe key concepts of SCM
Describe the key inputs, outputs, and activities of the processes of SCM
Integrate SCM in the organisation’s value streams
Describe the roles and competences of SCM
Know how to position SCM in the organisational structure
Explain how information and technology support and enable SCM
Understand the role of partners and suppliers in SCM
Understand how the ITIL capability model can be used to develop SCM
Understand the recommendations for incident management success and how they are supported by the ITIL guiding principles

Deployment Management (DM)

In this module, you will learn how to:

Explain and describe key concepts of DM
Describe the key inputs, outputs, and activities of the processes of DM
Integrate DM in the organisation’s value streams
Describe the roles and competences of DM
Know how to position DM in the organisational structure
Explain how information and technology support and enable DM
Understand the role of partners and suppliers in DM
Understand how the ITIL capability model can be used to develop DM
Understand the recommendations for incident management success and how they are supported by the ITIL guiding principles

IT Asset Management (ITAM)

In this module, you will learn how to:

Explain and describe key concepts of ITAM
Describe the key inputs, outputs, and activities of the processes of ITAM
Integrate ITAM in the organisation’s value streams
Describe the roles and competences of ITAM
Know how to position ITAM in the organisational structure
Explain how information and technology support and enable ITAM
Understand the role of partners and suppliers in ITAM
Understand how the ITIL capability model can be used to develop ITAM
Understand the recommendations for incident management success and how they are supported by the ITIL guiding principles

Get This Course 18 550 kr

3-Day Instructor-Led Training
Official PeopleCert Course Content and Curriculum
After-Course Instructor Coaching Included
Exam Voucher Included
Take2 Exam Retake Included (For Publicly Scheduled Courses)
Available For Private Team Training

Include dates with afternoon start times

#1301

Guaranteed to Run - You can rest assured this class will not be canceled. Delivery format is subject to change – please call Customer Service if you have any questions.
nov 19 - 21 10:00 - 17:30 CET

London or Virtual
dec 3 - 5 15:00 - 22:30 CET

Ottawa or Virtual
jan 21 - 23 15:00 - 22:30 CET

Herndon, VA or Virtual
feb 18 - 20 9:00 - 16:30 CET

Stockholm or Virtual
feb 18 - 20 10:00 - 17:30 CET

London or Virtual
mar 11 - 13 14:00 - 21:30 CET

Ottawa or Virtual
apr 15 - 17 15:00 - 22:30 CEST

Herndon, VA or Virtual
maj 13 - 15 9:00 - 16:30 CEST

Stockholm or Virtual
maj 13 - 15 10:00 - 17:30 CEST

London or Virtual
jul 15 - 17 15:00 - 22:30 CEST

Herndon, VA or Virtual

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ITIL 4 Specialist: Plan, Implement and Control FAQs

The ITIL 4 Specialist: Plan, Implement and Control combined practice module is for IT professionals aiming to establish a good cross-practice collaboration and effective service value streams. The individuals can demonstrate their understanding and application of the concepts covered in the five ITIL Management Practices at both strategic and operational levels, maximising value from these practices.

ITIL® 4: Change Enablement Training

ITIL® 4: Release Management Training

ITIL® 4: Service Configuration Management Training

ITIL® 4: Deployment Management Training

ITIL® 4: IT Asset Management Training

This combined practice course is aimed towards validating the skills and knowledge of professionals seeking to establish a good cross-practice collaboration and effective service value streams, and who are looking to attain ITIL Practice Manager designation.

To achieve the ITIL 4 Practice Manager designation, you will need to have completed 5 individual practices plus the ITIL Specialist: Create, Deliver and Support module, or you will need to have completed the 3-day bundled or combined module (like the course offered on this page) plus the ITIL Specialist: Create, Deliver and Support module.

For publicly scheduled course events, Learning Tree will set up the Take2 option for all attendees when we order your exam voucher. If you aren’t successful on your first exam, you will be notified by PeopleCert that you are eligible to register for the exam retake.

Though exam vouchers can cost hundreds, there is no additional cost to you to sign up for the Take2 re-sit program. Take2 is an additional complimentary benefit offered to you by Learning Tree.

Yes, you must re-sit the exam within six months of your initial exam.