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In this Business Relationship Management (BRM) training course, you take on the role of a business relationship manager, learn to overcome communication barriers between IT and the business, leverage innovative best practises, and solve business problems in an IT environment. You learn to take on the role of the trusted IT adviser who can align the needs of the business with IT services.
LIVE, LÄRARLEDD
FÖRETAGSINTERN UTBILDNING
Learning Tree erbjuder kundanpassad utbildning hos er, öppna kurser i Stockholm, London eller Washington, möjlighet att delta via våra Anywhere centers (Malmö, Göteborg, Linköping, Stockholm eller Borlänge) eller olika former av e-learning med lärarstöd. Läs mer på www.learningtree.se/priser .
27 - 29 jul
9:00 - 4:30 BST
Online (AnyWare)
19 - 21 okt
9:00 - 4:30 BST
Online (AnyWare)
24 - 26 feb
9:00 - 4:30 EST
Online (AnyWare)
25 - 27 aug
9:00 - 4:30 EDT
Herndon, VA / Online (AnyWare)
Kurs med startgaranti
När du ser symbolen för “Guaranteed to Run” vid ett kurstillfälle vet du att kursen blir av. Garanterat.The trusted IT advisor
Business Relationship Management (BRM) roles
Defining a catalogue of services
Developing awareness of the organisational culture
Knowing your stakeholders
Optimising the first meeting
Planning the relationship strategy
Performing competitive analysis
Identifying opportunities for improvement
Designing a strategy to meet customer needs
Responding to requests
Selling your solutions to the business
Managing project handoffs
The IT relationship scorecard
The trusted IT advisor
Business Relationship Management (BRM) roles
Defining a catalogue of services
Developing awareness of the organisational culture
Knowing your stakeholders
Optimising the first meeting
Planning the relationship strategy
Performing competitive analysis
Identifying opportunities for improvement
Designing a strategy to meet customer needs
Responding to requests
Selling your solutions to the business
Managing project handoffs
The IT relationship scorecard
Business Relationship Management understand, interpret, and provide insight on IT services within the organisation.
Business relationship managers provide value to their organisation by aligning business needs with IT services, while satisfying the needs of stakeholders.
Yes! We know your busy work schedule may prevent you from getting to one of our classrooms which is why we offer convenient online training to meet your needs wherever you want, including online training.
Yes, you can receive PDUs from the Business Relationship Management: Aligning IT & the Business course.
To find out how many PDUs you can receive, check out the PMI Q&A List ›
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