Meny
Kontakta Oss
Verktyg för Kursplanering
08-506 668 00
 

Hem ❯ Verksamhetsanalys och Business Analysis

PDF Lägg till på önskelista









Why do we require your location?

It allows us to direct your request to the appropriate Customer Care team.

Hur föredrar du att bli kontaktad:

Introduction to Business Process Improvement (BPI) Training

KURSNIVå

Foundation

Kursnummer

3505

Längd

3 dagar
Boka Din Kursplats

PDF Lägg till på önskelista

Learn to leverage your current business strategy to drive improvement, develop tools, identify problem areas, measure performance, validate change, and create models of current and future processes in this Business Process Improvement (BPI) training course. Gain the skills you need to employ a step-by-step BPI framework in your organisation to maximise efficiency and productivity.

Du får lära dig att

  • Apply a BPI framework in your organisation
  • Identify processes in need of improvement
  • Create and implement stakeholder engagement and buy-in
  • Measure improvements using Key Performance Indicators (KPIs) linked to your business drivers

Viktig information om kursen

Kursinnehåll

  • Building the Business Process Improvement (BPI) Framework

Defining BPI

  • Business process improvement vs. re-engineering
  • Driving innovation with BPI
  • Benchmarking your personal BPI skills

Uncovering BPI challenges

  • The evolution of process improvement
  • Defining a business process with the Business Process Improvement Framework (BPIF)
  • Evaluating the Organization

Analyzing the organizational mission and vision

  • Pinpointing influences on the business
  • MOST
  • Five forces
  • PESTLE
  • SWOT

Developing a communication plan

  • Identifying key stakeholder's needs
  • Defining the phases of communication
  • Outlining the Current Process

Creating a Process Inventory

  • Defining different documentation methods
  • Determining Business Rules
  • Applying process prioritization techniques

Enhancing your modeling skills

  • Evaluating modeling techniques and key principles
  • Modeling a cross-functional activity diagram

Designing appropriate measurements

  • Linking business drivers to measurements
  • Identifying Key Performance Indicators (KPIs)
  • Analyzing and Improving the Process

Relating process measures to business drivers

  • Analyzing process performance
  • Recognizing the causes of poor process performance
  • Time
  • Cost
  • Quality
  • Satisfaction

Leveraging problem analysis criteria

  • People
  • Technology
  • Business rules
  • Materials
  • Investigating root cause using problem mapping tools
  • Relating root cause analysis to a business process
  • Modeling the "To-Be" Solution

Designing appropriate success criteria

  • Optimizing vs. enhancing your business process
  • Focusing on customer needs
  • Determining value and uniqueness
  • Dissecting the "To-Be" process

Assessing process performance

  • Deriving KPIs from business drivers
  • Developing a KPI dashboard
  • Creating an assessment plan for your own process
  • Managing and Implementing Change

Maximizing stakeholder buy-in

  • Targeting key stakeholders
  • Identifying stakeholder communication styles
  • Differentiating approach based on project phase

Driving change in organizations

  • Determining barriers to change
  • Identifying positive and negative forces for change
  • Developing and applying a force field analysis approach

Facilitating acceptance in your organization

  • Determining organizational necessities
  • Communicating the innovation effectively
  • Preparing the implementation plan
  • Integrating BPI into Your Organization

Implementing continuous improvement

  • Recognizing the history of continuous improvement
  • Shadow pyramid
  • Six Sigma
  • TQM
  • Deploying SCARF to empower stakeholders

Creating a Business Process Improvement Center (BPIC)

  • Leveraging the BPIC to support stakeholders, business strategy, and knowledge capture
  • Applying the BPI framework using the BPIC
  • Promoting a structured approach to BPI

Focusing on feedback and measurement

  • Appraising BPI processes in organizations
  • Prioritizing changes using the Ease/Impact matrix
  • Detailing the BPI implementation plan
Visa detaljerat kursinnehåll
Visa mindre

Alternativa sätt att delta på denna Lärarledda Kurs

I klassrum

Live, Online

Anpassad utbildning

08-506 668 00

info@LearningTree.se

I klassrum — ELLER — Live, Online

Pris — Ordinarie : 26500 SEK  

Kurser i Storbritannien, när du deltar online via AnyWare går kursen 10:00-17:30 CET (svensk tid)

17 - 19 aug ( 3 dagar)
9:00 - 4:30 BST Online (AnyWare) Online (AnyWare) Boka Din Kursplats

26 - 28 okt ( 3 dagar)
9:00 - 4:30 BST Online (AnyWare) Online (AnyWare) Boka Din Kursplats

25 - 27 jan ( 3 dagar)
9:00 - 4:30 GMT Online (AnyWare) Online (AnyWare) Boka Din Kursplats

26 - 28 apr ( 3 dagar)
9:00 - 4:30 BST Online (AnyWare) Online (AnyWare) Boka Din Kursplats

19 - 21 jul ( 3 dagar)
9:00 - 4:30 BST Online (AnyWare) Online (AnyWare) Boka Din Kursplats

Kurser i USA/Kanada, när du deltar online via AnyWare går kursen 15:00-22:30 CET (svensk tid)

8 - 10 sep ( 3 dagar)
9:00 - 4:30 EDT New York / Online (AnyWare) New York / Online (AnyWare) Boka Din Kursplats

20 - 22 okt ( 3 dagar)
9:00 - 4:30 EDT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Boka Din Kursplats

2 - 4 mar ( 3 dagar)
9:00 - 4:30 EST New York / Online (AnyWare) New York / Online (AnyWare) Boka Din Kursplats

20 - 22 apr ( 3 dagar)
9:00 - 4:30 EDT Herndon, VA / Online (AnyWare) Herndon, VA / Online (AnyWare) Boka Din Kursplats

Visa alla datum
Visa färre datum

Kurs med startgaranti

När du ser symbolen för “Guaranteed to Run” vid ett kurstillfälle vet du att kursen blir av. Garanterat.

Anpassad utbildning

Är ni ett team på 4 eller fler som behöver samma kurs? Ett alternativ är att genomföra den på plats hos er, utifrån era behov.

For details, call 08-506 668 00 or Click here »

This event has been added to your cart.

Pris

Ordinarie

I Klassrum eller
Online

Ordinarie

26500 SEK

Anpassad utbildning

Kontakta oss »

Kurspris inkluderar:

COACHNING AV LÄRAREN EFTER KURSEN
När du kommer tillbaka till jobbet kan du boka tid för kostnadsfri coachning för att få vägledning i hur du använder dina nya kunskaper i ditt dagliga arbete.

LEARNING TREES KUNSKAPSTEST
Learning Trees kunskapstest som erbjuds i slutet av kurserna ingår i kurspriset. För certifieringstest från tredje part (ex. ITIL) tillkommer en avgift.

Prev
Next

Kurstider

Kurstid:
09:00-16:30

Tid för frivilligt kunskapstest sista kursdagen:
15:30-16:30

Övrigt:
Efter varje kursdag finns det tid för samtal med instruktören gällande frågor som är extra intressanta för just dig.

- ,

Prev
Next

Please Choose a Language

Canada - English

Canada - Français