Gain the foundational knowledge and skills you need to plan, implement, and optimise processes and activities in this ITIL Service Lifecycle: Continual Service Improvement course. This Intermediate CSI course will teach you to meet and adapt to the changing needs of end users as well as improving efficiencies and returns on investment for organisations. Successful completion of this course prepares you to pass the Intermediate level ITIL CSI certification exam, and earn three credits towards ITIL Expert certification.
UTBILDNING PÅ DIN ARBETSPLATS
Learning Tree erbjuder kundanpassad utbildning hos er, öppna kurser i Stockholm, London eller Washington, möjlighet att delta via våra Anywhere centers (Malmö, Göteborg, Linköping, Stockholm eller Borlänge) eller olika former av e-learning med lärarstöd. Läs mer på www.learningtree.se/priser .
You get annual access to an on-demand ITIL CSI course, official courseware, and support directly from the course instructor.
Once payment is received, you will receive an email from Learning Tree with all the links and information you need to get started.
After you receive your ITIL CSI exam voucher from Learning Tree, the exam can be taken any time after the course is completed via PeopleCert (online) or at an eligible testing centre.
This on-demand course qualifies to provide you with continuing education credits in the PMI Schema. To record your PDU's follow these steps:
ITIL® v3 Practitioner Certification TrainingITIL® v3 Lifecycle: Service Operation TrainingITIL® v3 Lifecycle: Service Strategy TrainingITIL® v3 Capability: Operational Support and Analysis TrainingITIL® v3 Lifecycle: Service Transition TrainingITIL® v3 Capability: Release, Control and Validation TrainingITIL® v3 Lifecycle: Service Design TrainingITIL® v3 Capability: Service Offerings and Agreements TrainingITIL® v3 Capability: Planning, Protection and Optimisation TrainingITIL® v3 Managing Across the Lifecycle Training
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