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Prepare for the official Microsoft Dynamics 365 Fundamentals certification exam MB-901 in this 2-day Dynamics 365 course. This course provides learners with a broad overview of Dynamics 365 applications and will introduce you to each of the applications, articulate their business value, and discuss and demo core functionality. We will cover Dynamics 365 security, reporting, and familiarise you with data and product integrations available.
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Kurs med startgaranti
När du ser symbolen för “Guaranteed to Run” vid ett kurstillfälle vet du att kursen blir av. Garanterat.This course is targeted to learners who want to acquire a solid grounding in the fundamentals of Dynamics 365.
?This course helps prepare for Microsoft Fundamental exam MB-901. Passing the exam associated with this course will earn "Microsoft Certified: Dynamics 365 Fundamentals" certification.?
We help you explore and evaluate the Dynamics 365 applications that empower employees, engage customers, and optimise operations. You'll be introduced to Dynamics 365 with a holistic view of the whole application.
Lessons
After completing this module you will be able to:
In this module, we help you understand the principle of cloud computing, and explore deployment options for Dynamics 365 business applications.
Lessons
After completing this module you will be able to:
Dynamics 365 and the Power Platform are built with security, privacy, compliance and transparency in mind. Microsoft Cloud security, safeguards your cross-cloud resources. It helps secure infrastructure as a service (IaaS), platform as a service (PaaS), and software as a service (SaaS). It quickly finds vulnerabilities in your apps to provide better defence. In this module, we help you understand and learn data loss prevention which is part of the overall layers of security that the power platform at Dynamics 365 offers.
Lessons
Lab : Explore security roles in Dynamics 365 model-driven apps
Lab : Explore security roles in Finance and Operations apps
Lab : Enhance security by encrypting your data
After completing this module you will be able to:
How can business leaders make important and correct decisions in their business without the accurate insights of the underlying financial and operational data running their business? With no visibility it would be Impossible! In this module we will help you understand reporting and analytics in Dynamics 365 business applications.
Lessons
Lab : Explore Power Platform Admin Centre
After completing this module you will be able to:
In this module, we will introduce you to Dynamics 365 Sales, which enables sales people to build strong relationships with their customers, take actions based on insights, and close sales faster.
Lessons
Lab : Explore Dynamics 365 Sales
After completing this module you will be able to:
In this module, we will introduce you to Dynamics 365 Marketing and show how Dynamics 365 Marketing is designed to help you find and nurture the right leads. You can run multi-channel marketing campaigns to attract the right prospects. That means email, web, events, text messaging, and custom channels.
Lessons
Lab : Explore Dynamics 365 Marketing
After completing this module you will be able to:
Excellent customer service creates happy customers. The built-in intelligence of Dynamics 365 Customer Service delivers faster, more personalised support that adds value to every interaction. In this module, we will introduce you to how Marketing manages customer expectations and provides the necessary tools so organisations can keep their customers happy, especially when something doesn’t go exactly as planned.
Lessons
Lab : Explore Dynamics 365 Customer Service
After completing this module you will be able to:
In this module, we will introduce you to Dynamics 365 Field Service. You will learn how Field Service helps organisations deliver seamless end-to-end service experience, where world-class Customer Relationship Management (CRM) capabilities converge with powerful machine learning, mixed reality and IoT technology to create a single, integrated solution that is transforming field service management.
Lessons
After completing this module you will be able to:
Model-driven apps integrate across the Microsoft product’s stack. Using connectors, it is also possible to integrate with hundreds of other software offerings available in AppSource. In this module, we will introduce you to the integrations available to model-driven apps.
Lessons
After completing this module you will be able to:
Succeeding in today's business environment requires leveraging technology to manage finances across the globe, monitor performance in real time, automate and simplify functions, protect future business outcomes, and maximise productivity. In this module, we will introduce you to Dynamics 365 Finance, Microsoft's financial management business application that enables medium and enterprise organisations to monitor the performance of global financial operations in real-time, predict future outcomes, and make data-driven decisions to drive growth.
Lessons
Lab : Explore Dynamics 365 Finance
After completing this module you will be able to:
Manufacturing and distributors are transforming to smart factories and warehouses, where human intelligence is enhanced by Artificial Intelligence (AI), advanced robotics, Internet of Things (IoT) and Machine Learning (ML) are speeding production while lowering the defects. In this module, we will introduce you to Dynamics 365 Supply Chain Management, which empowers employees of a business to get a unified view of inventory, warehouse, manufacturing, service, and logistics with predictive analytics that turn data into insights to support better strategic decisions.
Lessons
Lab : Explore Dynamics 365 Supply Chain Management
After completing this module you will be able to:
Dynamics 365 Business Central is comprehensive business management solution that helps connect data, people, and processes. It is designed for small and medium businesses that have outgrown their existing management tools and need to streamline and improve their operations. In this module, we will introduce you to how Dynamics 365 Business Central automatically pulls systems and processes together, enabling users to manage integrated financials, sales, service, and operations.
Lessons
After completing this module you will be able to:
The workforce is changing and competition for top talent is fierce! HR leaders are struggling to find and hire the right candidates for the job, and the hiring process is more complicated than ever before. In this module, we will introduce you to Dynamics 365 Human Resources.
Lessons
Lab : Explore Dynamics 365 Human Resources
After completing this module you will be able to:
Customer shopping is no longer limited to a moment in time. Engagement starts well before customers reach your store or website and the nature of our interaction with customers has also changed. Customers are no longer looking to sales associates for product details, but rather engage retailers when they are already significantly down the track of the purchase journey. Along with this shift comes a new expectation from customers that their purchasing experience needs to be personalised, engaging and friction free. This experience is only possible by bringing together digital and physical shopping channels to delivering personalised and differentiated experiences that enable a competitive edge and build brand loyalty. In this module, we will introduce you to Dynamics 365 Commerce.
Lessons
After completing this module you will be able to:
In this module, we help you make the right design decision, when you implement integration scenarios in Microsoft Dynamics 365 Finance and Supply Chain Management.
Lessons
After completing this module you will be able to:
MB-901T00 will be a replacement for MB-900T01. The MB-901 exam and related course is more focused on the benefits and business value of adopting Dynamics 365; it will also assess knowledge of the customer engagement and finance and operations apps at a deeper level. Most of the Power Platform content within the current MB-900 exam and related course was removed from MB-900 to create a separate exam and related course: PL-900: Microsoft Power Platform Fundamentals, although one objective related to Power Platform remains on the new MB-901 exam and related course going forwards.
This Dynamics 365 Fundamentals course can help you prepare for exam MB-901 which upon passing, you'd earn the "Microsoft Certified: Dynamics 365 Fundamentals" certification.?? This certification could be a helpful pre-requesite for following the Dynamics path, however it is not a requirement.