In this BCS Modelling Business Processes course, you learn to apply industry-standard business process modelling and analysis techniques and understand the framework for business process improvement within which these techniques may be applied. The investigation, modelling, analysis, and improvement of business processes are vital to understanding Requirements Engineering and Business Process Improvement (BPI). These techniques and practises reduce the development cost and potential re-work across the organisation to create high-quality products and add business value.
In addition, this course prepares you to take the BCS Modelling Business Processes exam at the end of the course.
BCS Certificate Training Delivery Methods
BCS Certificate Training Course Benefits
In this training, you will:
- Identify core business processes at an organisational and process level.
- Model business processes at the organisational and process level.
- Recognise the events that trigger the business processes.
- Analyse the tasks within a business process.
- Improve your business processes.
- Leverage continued support with after-course one-on-one instructor coaching and computing sandbox.
Prerequisites
Experience at the level of:
Exam Information
You can earn the Practitioner Certification in Modelling Business Processes if you pass the course exam.
- Closed book
- One-hour written exam, based on a business scenario
- Passing grade is 65%
- Exam voucher included
This course is part of a series to earn an International Diploma in Business Analysis
The BCS, The Chartered Institute for IT, offers this internationally recognised certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:
Upon passing your exam, BCS will contact you to activate your membership. Once activated you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
- BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
- Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.
BCS Certificate Training Outline
Prerequisites
Experience at the level of:
Exam Information
You can earn the Practitioner Certification in Modelling Business Processes if you pass the course exam.
- Open book
- One-hour written exam, based on a business scenario
- Passing grade is 50%
- Exam included
This course is part of a series to earn an International Diploma in Business Analysis
The BCS, The Chartered Institute for IT, offers this internationally recognised certification, enabling you to take your skills around the world. The four modules required to apply for this certification include one foundation level course, and three practitioner level courses:
Upon passing your exam, BCS will contact you to activate your membership. Once activated you will be a BCS Associate Member and will have access to the wealth of benefits and support to help you in your career.
- BCS Associate membership provides exclusive access to resources, content and opportunities that will enrich your career.
- Note: This offer is only available once to each exam candidate. Exam candidates who have previously benefited from free Associate Membership will not be eligible for this offer again even if you have taken another qualifying BCS exam.
What is business process modelling?
- Why model business processes?
- Benefits of carrying out process modelling
Importance of modelling business processes
- Comparing the functional and process views of organisations
- Enabling business improvement and refinement
- Facilitating large-scale system changes and integration
Creating effective process models
- Performing detailed analysis
- Modelling the as-is process
- Identifying improvements and the to-be process
- Involving stakeholders in process modelling
Creating a hierarchy of business processes
Process modelling and Business Analysis
- Supporting requirements engineering
- Reinforcing the business case
- Helping with downstream testing
- The strategic context for business processes
- Mapping process relationships
- Building an organisational view of processes
- Delivering value to customers and the value proposition
Business process modelling techniques
- Identifying actors
- Specifying the start and end point in the process
- Clarifying tasks, process flows, rules, and decisions
Modelling the as-is business process
- Events that trigger business processes
- External business events
- Internal business events
- Time-based business events
Identifying outcomes from business processes
- Timelines for business processes
- Business process measures
- Internal measures
- External measures
Identifying tasks
- One person, place, and time
- Documenting steps to complete the tasks
Documenting business rules
- “If … then … else” statements
- Decision tables
- Decision trees
Measuring task performance
Identifying problems with the as-is business processes
- Measuring performance: time, quality, and resource usage/cost
- Determining target and actual values
- Aligning with corporate strategy and tactics as well as customer needs
Improving the process
- Using problem diagnosis techniques
- Process improvement techniques
Modelling the improved process
- Checking for quality and completeness
- Supporting development of the Requirements Catalogue
Implementation strategies
- Creating a pilot
- Deploying implementation strategies
Planning the transition
- Simulating and refining the to-be process
- Estimating resource usage
- Realising benefits
Decommissioning the as-is process
- Supporting the transition
- Enabling cultural change
- Supporting stakeholders through the change process
- Sustaining continuous improvement
