Salesforce Proficiency Pack for Administrators Training (SPP201)

Salesforce Proficiency Pack for Administrators Training Outline

• Navigate Salesforce and personalise your experience.
• Give your data structure with objects, fields, and relationships.
• Identify the steps to set up and/or maintain a user.
• Explain the various organisation security options.
• Describe the features and capabilities of the Salesforce sharing model.
• Given a scenario, apply the appropriate security controls.
• Describe the various settings and permissions a profile controls.
• Troubleshoot common user access and visibility issues.
• Recall the various UI features that an administrator controls.
• Customise Salesforce, including page layouts, fields, tabs, and business processes
• Create a secure Salesforce environment.
• Maintain and import clean data.
• Create high-value reports and dashboards.
• Set up workflow automation.
• Maintain a Salesforce organisation, responding to common business requirements, and performing administrative functions using the current version of Salesforce.