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This ITIL 4 Strategist: Direct, Plan and Improve (DPI) course provides individuals with the practical skills necessary to create a 'learning and improving' IT organisation, with a strong and effective strategic direction. It covers the influence and impact of Agile and Lean ways of working, and how they can be leveraged to an organization's advantage. It will provide practitioners with a practical and strategic method for planning and delivering continual improvement with necessary agility.
The course prepares you for the ITIL® 4 Strategist: Direct, Plan & Improve exam, a crossover exam that fullfills a core requirement of both the ITIL 4 Managing Professional (MP) and Strategic Leader (SL) certifications.
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UTBILDNING PÅ DIN ARBETSPLATS
Anpassa kurs och innehåll efter teamets behov
Kontakta ossLearning Tree erbjuder kundanpassad utbildning hos er, öppna kurser i Stockholm, London eller Washington, möjlighet att delta via våra Anywhere centers (Malmö, Göteborg, Linköping, Stockholm eller Borlänge) eller olika former av e-learning med lärarstöd. Läs mer på www.learningtree.se/priser .
5 - 7 maj
9:00 - 4:30 CEST
Stockholm / Online (AnyWare)
15 - 17 jun
9:00 - 5:30 BST
Online (AnyWare)
24 - 26 aug
9:00 - 5:30 BST
Online (AnyWare)
16 - 18 nov
9:00 - 5:30 GMT
Online (AnyWare)
17 - 19 mar
9:00 - 4:30 EDT
Online (AnyWare)
21 - 23 jul
9:00 - 4:30 EDT
New York / Online (AnyWare)
15 - 17 sep
9:00 - 4:30 EDT
Herndon, VA / Online (AnyWare)
3 - 5 nov
9:00 - 4:30 EDT
Ottawa / Online (AnyWare)
19 - 21 jan
9:00 - 4:30 EST
New York / Online (AnyWare)
Kurs med startgaranti
När du ser symbolen för “Guaranteed to Run” vid ett kurstillfälle vet du att kursen blir av. Garanterat.Must hold the ITIL 4 Foundation Certificate (see {course 1199})
Understand the nature, scope and potential benefits of organisational change management
Know how to use the key principles and methods of Communication & OCM:
ITIL 4 Strategist Direct Plan and Improve is aimed at managers of all levels involved in shaping direction and strategy or developing a continually improving team. It will cover both practical and strategic elements.
Before your event, you will be sent an electronic Pre-Course Study Guide and the ITIL 4 Managing Professional Direct, Plan and Improve book, which you should read as part of the 21 hours of personal study.
Once you have ITIL 4 Foundation certification, this crossover course fulfills a core requirement for one of the four ITIL 4 Managing Professional core requirements and one of the two Strategic Leader certification requirements.