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From artificial intelligence to adaptive learning, see how technology will impact your professional development in 2020. In this webinar, we will explore the root cause of impediments to our own professional development, as well as examine the growing role of Artificial Intelligence (AI) in adaptive learning and team collaboration. Further, we’ll see how modern solutions can be applied to overcome the barriers of content relevance and personalization, with specific application to ITIL 4 Foundation (and beyond).
Earn 1 CEU. Credits are self-reported to the industry certifying bodies. Check their respective websites for details/qualifications.
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[Webinar ID #1147]
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Presented by Ahmad Shuja
Learning Tree Instructor
Ahmad Shuja is an ITIL® Master, as well as an accomplished and passionate executive with deep knowledge and diverse experience in enabling business performance optimization and realization of measurable business benefits. He has a proven track record of enabling enterprises to realize their business vision through effective management and innovative use of IT services. Mr. Shuja is a renowned author, researcher, and educator, and an IT management expert who turns challenged, low-performing IT organizations into cost-effective high-performing business partners through the institutionalization of service-oriented customer-focused practices.