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ITIL 4 is here, and there’s never been a better time to embark on your ITSM certification journey — but where do you start? In this on-demand webinar, ITIL Expert Sandy Kelly introduces ITIL 4, and discusses how ITSM with ITIL 4 can serve as a strategic capability to support organisational agility, resilience, and velocity.
In this on-demand webinar, you’ll learn:
Earn 1 CEU. Credits are self-reported to the industry certifying bodies. Check their respective websites for details/qualifications.
[Webinar ID #1151]
Sandy received her undergraduate degree from Cornell University and her MBA from Georgetown University.