Developing Your Leadership Voice

Finding Your Leadership Voice

Communicating purposefully

• Communicating to achieve effective leadership
• Key competencies for leadership communication
• Benefiting from a good first impression
• Outlining a leadership communication model
• Recognising common mistakes

Discovering your personal identity as a leader

• Identifying your values
• Uncovering your personal motivators
• Establishing your leadership ethos
• Leading from anywhere

Establishing authenticity

• Integrating who you are with what you do
• Ensuring clarity, consistency and integrity
• Building your leadership voice
• Preserving authenticity when adapting your style

Specifying Leadership Goals and Outcomes

Planning outcome-focused communications

• Defining your leadership goals
• Identifying the needs of various stakeholders
• Establishing your communication objectives
• Translating objectives into measurable communication outcomes
• Selecting the appropriate timing and methods to deliver your messages

Making power, politics and networking work for you

• Working ethically
• Building your power base
• Proactively creating a powerful network
• Applying Aristotle's three types of persuasion
• Strengthening your credibility

Cultivating a Leadership Voice That Inspires Action

Crafting compelling messages

• Simplifying and using direct language
• Promoting internalisation and ownership of change
• Structuring information in your messages
• Packaging messages to achieve desired outcomes

Engaging and motivating your audience

• Storytelling as a leadership communication tool
• Linking your message to core motivations
• Working appropriately with reasoning and logic
• Drawing successfully on emotional appeal
• Communicating with emotional intelligence

Refining Your Personal Communication Skills

Employing nonverbal skills for greater impact

• Assessing your leadership communication style
• Flexing your style to maximise success
• Reinforcing your message with appropriate gestures
• How nonverbal activity interacts with spoken words

Enhancing your vocal skills

• Finding the right words and saying them the right way
• Strengthening messages with vocal techniques
• Increasing vocal variety
• Communicating emotions effectively

Putting Your Leadership Voice to Work

Preparing to communicate successfully

• Coping with anxiety
• Implementing mindfulness as a technique

Addressing challenging conversations

• Handling sensitive topics
• Reframing to challenge assumptions
• Moving toward a solution by asking questions

Increasing your repertoire of leadership communication tools

• Applying solution-focused questions
• Dealing with difficult questions or issues

Setting the Stage for Successful Outcomes

Developing your personal leadership case study

• Building a campaign
• Applying lessons learned to personal work scenarios
• Clarifying your short- and long-term priorities
• Combining tactics to maximise presence and impact

Action Planning for Success

• Fostering the engagement of others
• Identifying your personal target
• Encouraging others to take action

• To get the most out of this course, it is strongly recommended that you come prepared with current workplace challenges you would like to address. Exercises throughout this course help you develop a plan to improve issues specific to your current situations.